Hassan Khatoun has joined Serviceplan Middle East as Client Services Director. Hassan brings a wealth of experience to the position after serving as Head of Client Servicing at SocialEyez, and has served clients including Samsung, Sony, Estée Lauder and HSBC. In his new position, Hassan will focus on elevating Serviceplan Middle East’s account management process. He will also work closely with the agency’s top clients, including the BMW Group, Continental Tires and Huawei Devices, to develop integrated advertising campaigns that suit their needs and meet their overall objectives.
“Hassan has a deep knowledge of client servicing and satisfaction management, which makes him an ideal role model for members of our client servicing team,” says Rami Hmadeh, Managing Partner, Serviceplan Middle East. “I am confident that Hassan will use his strong experience and skills to position Serviceplan as one of the leading agencies in the region.”